Find Your Care

Privacy Policy

Privacy Policy for FindYourCare.co.uk

Effective Date: 13th December 2024

Introduction

FindYourCare.co.uk ("we," "us," "our") is committed to protecting the privacy and personal data of our users ("you," "your"). This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services. Please read this policy carefully to understand your rights and our practices.

Who We Are

FindYourCare.co.uk provides a service that helps clients find care services tailored to their needs. If you have any questions about this Privacy Policy, you can contact us at contact@findyourcare.co.uk.

What Data We Collect

We may collect the following types of personal data:

Personal Identification Information: Name, email address, phone number, and postal address.
User Account Information: Username, password, and preferences.
Service Usage Information: Details about how you use our services, including search history and preferences.
Technical Data: IP address, browser type, operating system, and device information.
Payment Information: Billing address and payment method details, if applicable.

How We Collect Your Data

We collect data in the following ways:

Directly From You: When you register, fill out forms, or interact with our services.
Automatically: Through cookies and other tracking technologies.
From Third Parties: If you use integrated services or provide consent to share your data.

How We Use Your Data

We use your personal data for the following purposes:

To provide, manage, and improve our services.
To process transactions and communicate with you.
To personalise your experience and tailor our services to your needs.
To comply with legal obligations.
To send promotional materials, where you have consented to receive them.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given us explicit permission.
Contractual Necessity: To fulfil our contractual obligations to you.
Legal Obligation: To comply with applicable laws and regulations.
Legitimate Interests: To improve our services and protect our users.

How We Share Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with:

Service Providers: Who assist us in delivering our services.
Legal Authorities: If required by law or to protect our legal rights.
Business Partners: With your consent, where applicable.

How We Protect Your Data

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These measures include encryption, secure servers, and regular security audits.

Your Rights

Under UK data protection laws, you have the following rights:

The right to access your personal data.
The right to rectify inaccurate or incomplete data.
The right to request the deletion of your data.
The right to restrict or object to the processing of your data.
The right to data portability.
The right to withdraw consent at any time.
The right to lodge a complaint with the Information Commissioner’s Office (ICO).

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. For more information, please refer to our Cookie Policy.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:Email: contact@findyourcare.co.uk
Phone: [Insert Phone Number]

Thank you for trusting FindYourCare.co.uk with your personal data.

Find Your Care

Helping to find quality care for you or your loved ones

Privacy Policy

This website uses cookies.